Knoxville Senior AdvisorNHC HealthCare, Knoxville is a 127-bed nursing home at 809 East Emerald Avenue, Knoxville, certified for Medicare and Medicaid and licensed by Tennessee's Health Facilities Commission as nursing home #146; CMS rates NHC HealthCare, Knoxville 3 out of 5 stars overall in Care Compare data dated October 1, 2026.
How many stars does Medicare give NHC HealthCare, Knoxville?
CMS rates NHC HealthCare, Knoxville 3 out of 5 stars overall, with 3 stars for health inspections, 4 for staffing and 4 for quality measures.
| Measure | Value |
|---|---|
| CMS overall rating | 3 of 5 |
| Health inspections (CMS) | 3 of 5 |
| Staffing (CMS) | 4 of 5 |
| Quality measures (CMS) | 4 of 5 |
| Long-stay / short-stay quality (CMS) | 3 / 5 |
| Certification (CMS) | Medicare and Medicaid |
| Certified beds; average daily census | 127; 88.8 |
| Ownership (CMS) | For profit - Limited Liability company |
| Chain (CMS) | National Healthcare Corporation, 72 homes |
| Medicare/Medicaid participation since | January 1, 1972 |
| HFC nursing home license | #146, 115 licensed beds |
| Secured / Alzheimer's beds (HFC) | 0 / 0 |
About 89 residents live there on an average day, 70% of certified beds, below the 80% median for certified homes in the seven counties.
What did NHC HealthCare, Knoxville's latest health inspection find?
CMS dates NHC HealthCare, Knoxville's last standard inspection April 29, 2026, and the cycle carries 1 health deficiency: 1 from the survey and 0 from complaints.
Looking one cycle back to March 15, 2023, CMS shows 8 deficiencies. Nearby certified homes have a median of 4 in their latest cycle, so this home sits at or below that mark.
CMS shows no fines and 0 payment denials in its three-year penalty window.
Is NHC HealthCare, Knoxville well staffed?
CMS's payroll-based figures credit NHC HealthCare, Knoxville with 4.18 total nurse hours per resident per day (above the seven-county median of 3.49), of which 1.04 are RN hours.
Nurse aides account for 2.20 hours per resident day. Weekend total nurse staffing is 3.56 hours per resident day. Nursing staff turnover is 58.6%, above the seven-county median of 52.9%; RN turnover is 30.0%. CMS counts 0 administrator departures in its measurement period.
Does NHC HealthCare, Knoxville accept Medicare and TennCare?
CMS lists NHC HealthCare, Knoxville as certified for Medicare and Medicaid, so it can bill Medicare for qualifying short-term skilled stays and TennCare (Tennessee Medicaid) for long-term residents who qualify through CHOICES Group 1.
A rehab admission after a hospital stay usually starts under Medicare Part A, which covers up to 100 days with a daily copay after day 20. When skilled care ends, the bill shifts to private funds, insurance or TennCare CHOICES. TennCare residents keep a $50 monthly personal needs allowance; the rest of their income goes toward the cost of care.
Which nursing homes are closest to NHC HealthCare, Knoxville?
The closest other certified nursing home is Creekview Health and Rehabilitation in Knoxville (0.7 mi, CMS 1 of 5), and the nearest acute-care hospital is Fort Sanders Regional Medical Center, about 2.6 miles away.
| Facility | Miles (straight line) | Licensed beds | CMS overall rating | Latest CMS health inspection | Health deficiencies (latest cycle) |
|---|---|---|---|---|---|
| Creekview Health and Rehabilitation 3300 North Broadway Street, 37917 | 0.7 | 91 | 1 of 5 | November 17, 2025 | 6 |
| Fort Sanders Transitional Care Unit 1901 Clinch Avenue, 37916 | 2.4 | 24 | 5 of 5 | June 17, 2026 | 1 |
| NHC HealthCare, Fort Sanders 2120 Highland Avenue, 37916 | 2.4 | 160 | 3 of 5 | January 22, 2026 | 6 |
| Island Home Park Health and Rehab 1758 Hillwood Drive, 37920 | 3.1 | 95 | 4 of 5 | May 20, 2026 | 3 |
| Holston Health & Rehabilitation Center 3916 Boyds Bridge Pike, 37914 | 3.8 | 94 | 5 of 5 | December 11, 2024 | 2 |
What should we raise on a visit to NHC HealthCare, Knoxville?
Use the public numbers to steer the visit. First, ask for the full statement of deficiencies from April 29, 2026, even though the count (1) is not high.
- Turnover of 58.6% is above the local median; ask what share of aides on nights and weekends are agency staff.
- With occupancy near 70%, ask which halls have openings and why.
- CMS shows a resident council; ask when it meets and how families raise concerns.
- Ask who the attending physicians are and how often they see long-term residents.
